Introduction
The Know Your Customer (KYC) Policy for Mmk121 sets out the identity, age, and payment verification requirements applicable to all users. The purpose is to prevent identity fraud, underage gambling, and financial crime, and to ensure compliance with applicable Curaçao gaming regulations. By accessing or using the Mmk121 platform, you acknowledge and consent to this KYC Policy and to the processing of your personal data in connection with verification activities, in accordance with our Privacy Policy.
Scope and Objectives
This Policy applies to all current and prospective account holders and covers the verification of identity, age, and payment methods, as well as ongoing due diligence where warranted. Verification may be requested during registration, at any stage of gameplay, or prior to processing withdrawals. The objectives are to confirm your identity, verify your age, verify funding sources, and monitor for suspicious or unlawful activity in accordance with legal and regulatory obligations.
Verification Process
- Identity Verification: You must provide one government-issued identification document. Acceptable documents include a valid passport, national identity card, or driver’s license. The document must clearly display your full name, date of birth, and photograph, and must be valid or current at the time of submission. We may accept additional forms of identity documentation where required by regulatory standards.
- Address Verification: To confirm your residential address, you must submit one of the following documents dated within the last three months: a utility bill (electricity, water, gas, internet, or telephone), a bank statement, or an official government correspondence. The document must show your name and current address and be legible.
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Payment Method Verification: For security and compliance, you may be required to verify ownership of payment instruments used on your account. Acceptable verifications include:
- Front side of the payment card (showing only the first six and last four digits; CVV redacted).
- Official statements or screenshots confirming ownership for e-wallets or bank transfers.
Age Verification
You must be at least 18 years old, or the legal age for gambling in your jurisdiction, whichever is the higher. If there is a reasonable suspicion that an account holder is under the applicable age, the account will be suspended pending verification. If verification confirms underage status, winnings and bonuses may be forfeited and the account may be closed. We may perform random age verification checks at any time.
Enhanced Due Diligence
For high-risk users or transactions, Mmk121 may require additional documentation and enhanced checks, including but not limited to:
- Proof of source of funds (e.g., recent pay slips, tax documents, or bank statements).
- Enhanced transaction monitoring and risk assessment.
- Additional identity verification steps or corroborating information as required.
Data Protection & Privacy
Personal data collected for KYC purposes will be processed in accordance with applicable data protection laws and our Privacy Policy. Data will be stored securely and used solely for identity verification, regulatory compliance, risk management, and related purposes. Where required by law or regulation, data may be shared with competent authorities, payment processors, or other authorized entities. You have rights to access, rectify, or request deletion of your data in accordance with applicable law and our privacy terms. Data retention will align with legal obligations and business needs.
Non-Compliance & Account Restrictions
Failure to complete or maintain KYC verification may result in one or more of the following actions: suspension of account access, withholding or denial of withdrawals, limitations on gameplay, or closure of the account. We may report suspicious or unlawful activity to the relevant authorities as permitted by law, and we reserve the right to restrict access in certain jurisdictions in accordance with licensing conditions and regulatory requirements.
Ongoing Monitoring & Review
Accounts are subject to ongoing monitoring to detect unusual or high-risk activity. We may request updated verification documents at any time and with reasonable notice. Verification status may be re-evaluated in response to material changes in identity, residence, or funding sources.
Contact & Support
Questions regarding the KYC process should be directed to the in‑site support center using the secure contact form or help desk within the Mmk121 platform. We will respond in accordance with our service levels and regulatory obligations.